Gcash Care Slow response – Chatbot 24/7 by Jahz Lariosa Verified User
Gcash Care

Slow support response. I always have to wait like 24 hours for them to answer my queries! and respond with an automated answering bot.

So fine I tried aswering their chat bot and provided the requested details

Name
Phone number associated with my Gcash account
Transaction number

And then no answer! I waited a few hours and then became 24 hours then they replied!
Guess what? With another chat bot!

Gcash Care

 

Also tried calling *143# and I was on hold for 30mins! And no one picked up the phone!